OE One-Stop-Shop Working Group Meeting – May 30,2012

Attendance

New – Barinder Student Affairs IT

Staffing

There will be one supervisor in the new student one-stop-shop service center with 9 full time employees. All staff will be able to handle all questions regarding Billing & payment services, Financial Aid, and Registrar services. In addition they will split time between helping students at desks, helping students in private meeting rooms, and phone banking.

Executive Session: To talk about classifications and change management and range of applicant pool

New Space

The New Space will be in 120 Sproul with some furniture and office adjustments. Drawings were presented by Don Domer and Associates and in general, it looked pretty student friendly. Will move into FFE phase after design development.

Surge Space

Billing and Payment Services will stay on University Ave in the fall. Registrar front line services will move in with Financial Aid frontline services on the second floor of Sproul hall in the fall. Construction should be finished in January for the new semester.

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